Support
Frequently asked questions
Answers for the first things to know. Final operating policies will be reviewed and updated before launch.
When will my order dispatch?
All demo storefront products state a standard dispatch target of within 3 business days.
Do translation glasses connect to the internet?
No. Translation needs the CoWin app, Bluetooth and your phone's internet connection.
Do you ship to Brazil?
No. Brazil is excluded from shipping in the current rule fixture.
How long is the warranty?
The current demo policy states a 6-month limited warranty, pending legal review.